Contact Us

Need a hand with their collar, leash, or charms? Email support@sidebark.co. We reply within 1–2 business days, Monday–Friday.

We ship to the US and Canada. Allow 1–3 days for preparation, then approximately 4–10 business days for delivery after dispatch.

Need to change charms or sizing? Email support@sidebark.co within 24 hours of ordering and before your order ships. We’ll confirm whether the change can be made.